MONEY BACK GUARANTEE
If for any reason you are not satisfied with any purchase, except for items listed below, you may return it within seven days from the date of purchase for a full refund provided that the equipment is returned in original condition with all packing materials, accessories, manuals, cables and blank warranty cards.
The following are NOT covered by this Guarantee
Unopened computers, computer software, computer accessories including box warranties, and MP3 players are returnable under our money back guarantee however opened computers, MP3 players and computer accessories may be returned within our seven day return policy, but are subject to a return fee of 10% of purchase price. Opened computer software and boxed warranties are not returnable. Built-to-order computers are not returnable.
No refund, exchange or credit is available on any service part or car equipment not installed by Audiotronics, installation labor or for items that must be special ordered. These items are sold as is and are covered by the manufacturer’s warranty and may have to be returned to the manufacturer for any warranty determination or service.
Refund Payment Policy
Cash purchases of more than $50 will be refunded by check within ten business days. Purchases paid for by check will be refunded by check after a delay of 15 business days. Credit card refunds must be made back to the original credit card.
HOME SPEAKER TRADE UP POLICY
Within one (1) year from the date of purchase, you may trade up your home speakers for a new pair selling for a minimum of 50% more than your original speakers. You will receive a credit of 90% of the purchase price of your original speakers towards your new speakers. Your original speakers must be in mint condition and be returned with their boxes and all packing materials.
LOW PRICE GUARANTEE
Audiotronics guarantees that the price you pay will be competitive. If within thirty (30) days from the date of purchase you find a lower price from a local authorized stocking dealer, Audiotronics, at its option, will refund the difference or repurchase the item. Price protections are limited to one occurence. Unilaterally priced items are priced at
manufacturer set pricing are not subject to price protection guarantees.
Our payment plan is 1/3 down, 1/3 within 30 days, with the balance due in 60 days. Any
Lay-A-Way left over 90 days, along with any money paid will be forfeited by the purchaser.
SERVICE DEPARTMENT GUARANTEE
This invoice shows charges for this repair job only. We guarantee only that the parts installed by us will perform satisfactorily under conditions of normal usage for a period of ninety days after the date of repair. EXCEPT AS EXPRESSLY PROVIDED ABOVE, THERE IS NO WARRANTY OR GUARANTEE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE PERFORMED OR PARTS FURNISHED BY US, and we do not make any guarantee with respect to any other parts. If additional repairs become necessary due to the failure of other defective parts, they will be charged separately.
We will not intentionally open customer files unless necessary as part of the repair. During upgrades, we will open the photos app to make sure that the database is functional, and then close it. During this process, the current thumbnails will be visible to the technician working on the machine. Files and icons on the desktop may be visible to the technicians during a repair as well. If openly visible documents are suspected to be of an illegal nature, they must report it to management immediately.
All customer data backups are documented as to which drive they were backed up to. Copying on to any other drive for any reason is strictly prohibited. After the computer repair is finished and the customer is satisfied with repair the backed up data will be wiped.
This is the web site of Audiotronics.
Our postal address is
2750 Ogden Rd. SW
Roanoke, VA 24018
We can be reached via e-mail at firstname.lastname@example.org
or you can reach us by telephone at 540-774-5757
At Audiotronics we recognize your right to keep information about yourself and your family private. On this website and through our customer database we compile a list of e-mail addresses and other contact information for our mailing list. This list is used for marketing purposes only and if you’re on our mailing list you may receive periodic e-mail and direct mail offers and information.
Our database is secure and we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
We do not and will not rent, sell, or distribute our e-mail list to a third party. You will always have an option to opt-out of future e-mail communications. We will not knowingly allow any user under the age of 14 to subscribe to our e-mail communication system.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.