MONEY BACK GUARANTEE
If for any reason you are not satisfied with any purchase, except for
items listed below, you may return it within seven days from the date of
purchase for a full refund provided that the equipment is returned in
original condition with all packing materials, accessories, manuals,
cables and blank warranty cards.
The following are NOT covered by this Guarantee
Unopened computers, computer software, computer accessories including
box warranties, and MP3 players are returnable under our money back
guarantee however opened computers, MP3 players and computer accessories
may be returned within our seven day return policy, but are subject to a
return fee of 10% of purchase price. Opened computer software and boxed
warranties are not returnable. Built-to-order computers are not
No refund, exchange or credit is available on any service part or car
equipment not installed by Audiotronics, installation labor or for
items that must be special ordered. These items are sold as is and are
covered by the manufacturer’s warranty and may have to be returned to
the manufacturer for any warranty determination or service.
Refund Payment Policy
Cash purchases of more than $50 will be refunded by check within ten
business days. Purchases paid for by check will be refunded by check
after a delay of 15 business days. Credit card refunds must be made back
to the original credit card.
HOME SPEAKER TRADE UP POLICY
Within one (1) year from the date of purchase, you may trade up your
passive, non-powered home speakers for a new pair selling for a minimum
of 50% more than your original speakers. You will receive a credit of
90% of the purchase price of your original speakers towards your new
speakers. Your original speakers must be in mint condition and be
returned with their boxes and all packing materials.
LOW PRICE GUARANTEE
Audiotronics guarantees that the price you pay will be competitive. If
within thirty (30) days from the date of purchase you find a lower price
from a local authorized stocking dealer, Audiotronics, at its option,
will refund the difference or repurchase the item. Price protections are
limited to one occurence. Unilaterally priced items are priced at
manufacturer set pricing are not subject to price protection guarantees.
Our payment plan is 1/3 down, 1/3 within 30 days, with the balance due in 60 days. Any
Lay-A-Way left over 90 days, along with any money paid will be forfeited by the purchaser.
SERVICE DEPARTMENT GUARANTEE
This invoice shows charges for this repair job only. We guarantee only
that the parts installed by us will perform satisfactorily under
conditions of normal usage for a period of ninety days after the date of
repair. EXCEPT AS EXPRESSLY PROVIDED ABOVE, THERE IS NO WARRANTY OR
GUARANTEE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY
OTHER WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE
PERFORMED OR PARTS FURNISHED BY US, and we do not make any guarantee
with respect to any other parts. If additional repairs become necessary
due to the failure of other defective parts, they will be charged
This is the web site of Audiotronics.
Our postal address is
2750 Ogden Rd. SW
Roanoke, VA 24018
We can be reached via e-mail at email@example.com
or you can reach us by telephone at 540-774-5757
At Audiotronics we recognize your right to keep information about
yourself and your family private. On this website and through our
customer database we compile a list of e-mail addresses and other
contact information for our mailing list. This list is used for
marketing purposes only and if you’re on our mailing list you may
receive periodic e-mail and direct mail offers and information.
Our database is secure and we have appropriate security measures in
place in our physical facilities to protect against the loss, misuse or
alteration of information that we have collected from you at our site.
We do not and will not rent, sell, or distribute our e-mail list to a
third party. You will always have an option to opt-out of future
e-mail communications. We will not knowingly allow any user under the
age of 14 to subscribe to our e-mail communication system.
Upon request we offer visitors the ability to have inaccuracies
corrected in contact information. Consumers can have this information
corrected by sending us e-mail at the above address.
If you feel that this site is not following its stated information
policy, you may contact us at the above addresses or phone number.